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Privacy Policy

 
 At A.Ceccon Agency, accessible from aceccon.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document outlines the types of information that is collected and recorded by A.Ceccon Agency and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at contact@aceccon.com.
 
1. Information We Collect
 We collect several types of information for various purposes to provide and improve our services to you:
    • Personal Data: While using our website or interacting with our brand (such as requesting a quote via WhatsApp or contact forms), you may be asked to provide certain personally identifiable information, including your name, email address, phone number, company name, and website URL.
    • Usage and Analytics Data: We automatically collect information about how our website is accessed and used. This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. How We Use Your Information
 A.Ceccon Agency uses the collected data for various strategic and operational purposes:
    • To provide, maintain, and optimize our website and specialized digital services.
    • To notify you about changes to our services or provide customized corporate quotes.
    • To allow you to participate in interactive features of our platform, such as automated AI chatbots and instant WhatsApp communication.
    • To provide customer support and streamline our client onboarding pipelines.
    • To gather analysis or valuable information so that we can improve our web performance and marketing campaigns.
    • To monitor the usage of our website and detect, prevent, and address technical or security issues.

3. AI Automation, Chatbots, and Third-Party Integrations
 As a next-generation agency utilizing advanced technology, we integrate Artificial Intelligence (AI) agents, automated workflows, and third-party tools (such as Meta/WhatsApp Business API, Google Analytics, and CRM systems) into our operational ecosystem.
    • Any data processed through our AI chatbots or automated messaging forms is strictly used to qualify leads, answer inquiries, and streamline communication.
    • Your data is processed securely through encrypted APIs and is never sold to third-party AI companies for model training purposes.

4. Log Files and Cookies
 A.Ceccon Agency follows a standard procedure of using log files and cookies. These files log visitors when they visit websites. We use cookies to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. You can choose to disable cookies through your individual browser options.
 
5. Third-Party Privacy Policies
 A.Ceccon Agency’s Privacy Policy does not apply to other advertisers or external websites. We advise you to consult the respective Privacy Policies of these third-party ad servers (such as Google Ads, Meta Ads, or LinkedIn Ads) for more detailed information regarding their data practices and instructions on how to opt-out.
 
6. Data Security and Retention
 The security of your data is of paramount importance to us. We implement industry-standard encryption and operational security protocols to protect your personal data. We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with our legal obligations, resolve disputes, and enforce our legal agreements.
 
7. Your Data Protection Rights
 Depending on your geographical location, you have certain data protection rights, which may include:
    • The right to access, update, or delete the personal information we have on you.
    • The right of rectification (to have your information corrected if it is inaccurate).
    • The right to object to or restrict our processing of your personal data.
    • The right to data portability.

 If you wish to exercise any of these rights, please contact us at our designated corporate email.
 
8. Changes to This Privacy Policy
 We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this document. You are advised to review this Privacy Policy periodically for any changes.
 
9. Contact Us
 If you have any questions or concerns regarding this Privacy Policy, please contact us:
    • By Email: privacy@acecconagency.com
    • By WhatsApp: +34 661405742